We view our clients as family and prioritize their satisfaction beyond the initial purchase. Our Customer Care package consists of an annual complimentary inquiry with every one of our clients to make sure they are still 100% happy and super stoked with their Pod purchase. We prefer in-person check-ins but also offer phone calls, reserving email and Zoom for when time or distance constraints require it.

We customize delivery and placement services to meet your needs. Additionally, we provide various add-on services like deck packages, roof packages, and landscaping.

Please feel free to make us aware of any additional services you may require during our initial complimentary site visit.

A level, well-compacted pad, free of organic matter is recommended.

4x concrete patio pavers are a super easy and effective method of raising the base of the unit off the earth, where required. In most cases, ‘post drop’ shimming and levelling can be easily achieved.

Please feel free to make us aware of any additional services you may require during our initial complimentary site visit.

You will need enough space to accommodate your Pod’s exterior dimensions AND adequate site access.

We have a few magicians on our team with the ability to get these units into some incredible spots using a variety of different options. This makes the possibility of us finding a way for you extremely favourable!

Site access is generally the main item we need to confirm for you prior to you moving ahead with a deposit.

Power requirements consist of a simple extension cord long enough to reach the unit from the nearest household plug. We recommend getting a licenced electrician to run a quick load calculation on both the lead and plug to be used, just to make sure they are adequate.

Yes. Each one of our Pods is individually inspected, tested and certified by electrical authorities right here on Vancouver Island. We take pride in what we do and build every Pod to perform well beyond ‘minimum standards’.

Yes! Customization is available upon request. you will need to send us (via email) a visual representation of what you need, so we can provide you with rough ballpark numbers for your project. Once you would like to move forward, simply pay of our standard $500 retainer fee through our website and will will move into the ‘design phase’ of your project.

Our units are fully electrically certified and come with heating included via baseboard heaters, perfect for small spaces. For air conditioning, choose between a cost-effective window mount unit or a more permanent mini-split installation. We recommend a full inspection by our team for mini-split installations to maintain warranties. Book through our website for a minimal fee.

Pod Sales:
1. $500 Reservation Fee is taken to reserve a unit for the customer’s selected delivery date.
2. 40% deposit will be required at sign-off.
3. 60% final payment will be required prior to unit delivery & Installation.

Rental Pods:
1. $2000 Damage Deposit is invoiced and paid during contract sign-off to confirm your Pod reservation.
2. Your Invoice for the first month’s rent needs to be paid prior to Delivery and Installation.
3. Re-curring monthly invoicing will be sent for the term of your contract
4. Once the rental term is complete, we will pick up your unit and return it to our facility for inspection. Upon passing inspection for damage, and payment of all outstanding accounts, we will refund your original damage deposit within 30 days.